Disaster preparedness Essay Example | Topics and Well Written Essays - 500 words

Disaster preparedness - Essay Example FEMA has reported that most people are either trapped in buildings or homes without a way out because the earthquake has caused the doors and windows to either jam or be blocked and therefore cannot be opened from the inside. Emergency Services are unable to get to the disaster areas due to the severe road conditions that involve open gap roads and landslides. The public is in a state of near panic and hysteria because the normal avenues of communication such as the internet, mobile phones, and landlines have been taken out by the disaster causing local calls to be cut off. 2. Identify the detailed events for your scenario. In the event of an earthquake disaster, the likes of which Japan has just seen, FEMA would involve the state and local officials of the affected areas, as well as the following agencies in their rescue efforts: a. Emergency Services b. Fire Department c. Public Works d. Red Cross e. Public Schools Immediately after the quake, the USGS will release information rega rding the intensity of the quake to FEMA. This will serve as the basis for their action plan and priority actions to be undertaken. As FEMA awaits this news, the agency is already coordinating with local and national emergency services units and readying them for dispatch to affected areas.

Why organizations changes as well as why they fail to change Thesis

Why organizations changes as well as why they fail to change - Thesis Example ent 52 Secondary Research 52 Interview 55 Types of research format 59 Structured format 59 Semi-structured format: 60 Unstructured format 60 Survey 61 Likert Scale 63 Data gathering procedure 65 Quantitative data gathering 66 Qualitative data gathering 68 Secondary data gathering 68 Online Interview data gathering 69 Statistical Treatment of data 71 Ethical Concern 73 Secondary Analysis and Discussion: 75 Secondary analysis 75 Discussion: 80 Results and Analysis 94 Questionnaire Analysis: 94 Analysis of the Interviews: 119 Conclusion and Recommendations: 127 Summary of Findings: 127 Limitations 130 Recommendations for further research 132 References 133 Appendix 141 Introduction: â€Å"There has been increasing research on organizational change that seeks to explain both why organizations changes as well as why they fail to change†. Most theories and literatures have been published between 1960s and 1980s. The dual authority in matrix organization has become as a controversial application and a big argument between pros and cons around the world. The main arguments and theories of dual authority in matrix structure have appeared since 1962 and until current days. The following studies show different views and perspectives between some authors and researchers which indicate that dual authority can be a real concern in the organization structure. Therefore I have selected the main arguments and studies which most of them still exist until now.   1- The book â€Å" MATRIX MANAGEMENT SYSTEM HANDBOOK† â€Å"1984   The author â€Å"David Cleland, professor of engineering management, Pennsylvania†Ã‚   Although the book was published before more than twenty years, I have found two critical points about implementing the dual authority in matrix organizations, one of them still take place in many books and many studies but without making sure of its validity   1. Under designing matrix structure and implementing the dual design, the author bel ieves that â€Å"the more differentiated the organizational unit, the more difficult it is to achieve the required degree of integration†. He believes that matrix organization must reflect the external and internal factors before the implementation and he sees the members as critical factor in this case. The author adapts the notion of Gannon which says that the highest degree of differentiation and integration can be attained with the matrix organization design. â€Å"P.234, section III, The human factor in matrix organization, MATRIX MANAGMENT SYSTEM By David Cleland†Ã‚   The question is   Does the implementation of matrix organization on the ground have really achieved the highest degree of differentiation and integration? (This can be tested by comparing the performance of the units based on the degree of differentiation and integration)   2. â€Å"Implicit in much of the thinking behind dual leadership is the notion that satisfaction and productivity can both be obtained simultaneously. One manager, with natural inclination toward the task or goals of the group, can place more emphasis upon planning, organizing, and controlling group performance. The other manager, with a natural inclination toward people can act as the satisfier, consoler, and emphasize. One works toward increased productivity, the other toward improved morale and group cohesiveness. Both styles are needed for group effectiveness

Cause of Divorce Essay Example for Free

Cause of Divorce Essay Marriage is supposed to be a sacred and beautiful union. In present day America, marriages are not lasting as long as they use to. Marriage is not the same anymore. It is like people forgot what it takes to be married and the true meaning of the union. Statistics show that the main causes of failing marriages are infidelity, high expectations, and lack of communication. Infidelity often seems to be normal in many relationships. It is probably the single most damaging cause that leads to divorce. Infidelity is also a problem most couples would face. Years ago when a spouse was cheated on, most likely they would have stayed together because getting a divorce was illegal. Over the years it has become easier and easier for couples to become separated and then divorced because of law changes. The betrayal and emotional pain you feel once you learned your spouse had an affair is what often leads to divorce. High expectations often lead to disappointment. Men and women both make a lot of assumptions when it comes to marriage. Women are taught by society that men want sex, that men think about sex and that sex is just second nature to men. According to society, if you marry a man you can expect that man to want sex with you. If a man lacks a desire of sex the woman’s expectation of her husband’s sexual performance is lacking. Nine times out of ten if a husband or wife cheats it is a result of a problem in the relationship. The lack of communication is a common problem in daily life. Unfortunately there are problems that avoid being talked about between couples. For example, growing up I would always see either my mother or father at home, rarely both. My mother worked all day and my father worked nights. The difference in work schedules caused issues. If a topic was to be discussed it seemed as though it wasn’t enough time to address it therefore it was not address. My parents did not have the time to often exchange ideas with each other so there was not a confidence for trying to solve their problems. Marriage is not an easy journey. It takes a lot of love, patience, commitment, and communication. Beat statistics. Show them you can make your marriage work. Let’s keep marriage sacred and beautiful.

Romeo and Juliet Essay Example for Free

Romeo and Juliet Essay Describe a character or individual in the text whom who found interesting. Explain how the writer made the character or individual interesting to you. I found Juliet to be a very interesting character in the text. She is a very young girl that falls in love fast and changes her character all the way through the play. One of the ways that the writer made Juliet interesting to me was her age. Juliet is at the same age as me. I believe by the writer making her near the same age as me it helps me understand the text better. Because she is the same age the things she does and says makes more sense and we can understand why she does those things. We can relate to the way she changes her character during the play. How she defies her father and her name to be in love with Romeo at such a young age and sacrifices everything to have her true desire. Another way that I found her interesting and how the writer made her interesting to me was how she showed us about how strong and powerful young can be. The writer made her interesting by making her character fall in love at such a young age with Romeo. It shows us how it doesn’t matter how old or young you are you can still find true love. The writer shows us with Juliet how important this relationship was to her by do anything possible to be with Romeo. She went behind her parents back and snuck out with Romeo and again I can relate to this because if you want something our age you do anything to get it. She even said she would change her name and not be a Capulet any longer if it meant not to be with Romeo. Juliet even deified her parents and married Romeo and then went she found out that he was dead she killed her self because she couldn’t not love anymore showing how strong their love was. â€Å" Be not so long to speak ; I long to die, If what thou speak’st speak not of remedy† The last way that the writer made Juliet very interesting was changing Juliet’s attitude to everything from her parents to Romeo throughout the play. At the start of the play Juliet honored her family’s name and worshiped her mother rand father. Her desire wouldn’t go past what her mother or father wanted. â€Å"But no more will I endart mine eye that your consent gives strength to make it fly† However through the playa s she meets Romeo and falls in love with him she strays away from them sneaking out going behind their backs and going against their name and what they stand for. â€Å"Or , if thou wilt not,be but sworn my love, And I will no longer be a Capulet† She goes through the play being impatient and angry to impulsive wanting to be with Romeo so bad the being desperate to always being with him until Romeo dies and Juliet is in such pain where she cannot bear to live without him that she kills herself.

How Motivation Influences The Job Satisfaction Level Management Essay

How Motivation Influences The Job Satisfaction Level Management Essay 1.0 Introduction This study is carried out the important of motivation to influence job satisfaction in an organization, to understand the relationship between motivation and job satisfaction in an organization. In this chapter, will be focusing on research background, research objective, problem statement, and research question. 1.1 Research background The purpose of this study was to find out the impact of motivation on job satisfaction of employee in a organization. Motivation is a basic psychological process. A recent data-based comprehensive analysis concluded that competitiveness problems appear to be largely motivational in nature (Mine, Ebrahimi, and Wachtel, 1995). The management dilemma in many organizations and how they can improve the motivation of employees in the fast paced technological environment. Motives are expression of persons need. Hence they are personal and internal. They also can be incentive on the other hand are external to the person. Motivations are made part of work environment by management in order to satisfy the employees to accomplish task. Job satisfaction is positively affects individual performance. Job satisfaction positively affects individual performance (Petty et al. 1984; Judge et al. 2001; Kim 2005) and this make it highly relevant to investigate the cause of job satisfaction. According to Luthans (1998), motivation is the process of arouses, energizes, direct, and sustains behavior and performance. That is a process to influence people action and to achieve a desired task. There is also one of the way to influence people is to employ effective motivation which make the employee more satisfied and committed to their job. Money is a motivator but is not the only motivator. There is still having other incentives which can also serve as motivator. Employee attitudes relating to job satisfaction and organizational commitment are based on the field of organizational behavior and the practice of human resources management. Attitude has direct impact on job satisfaction. On the other hand, organizational commitment is focuses on their attitudes towards the entire organization. Although the relationship between satisfaction and commitment are strong, but there are more recent research shows that commitment cause satisfaction. 1.2 Problem statement There are many reasons why managers are keep facing the problem in organization. Resources, human and material, technology are a few issues confronting managers daily. The more important is the human aspect has question that has confused managers for a long time such as how can they make some employees perform better with satisfied in their job. According to Schofield (1998), an authoritative study conducted by the Sheffield Effectiveness Programme (a joint research project between the Centre for Economic Performance at the London Stock Exchange and the Institute for Work Psychology at the University of Sheffield) has shown that the way people are managed or motivated has a powerful impact on both productivity and profitability. The study which included measurement of levels of job satisfaction and organizational commitment of employees of 67 firms, found that 5% of the profitability variance, and 16% of the productivity variance between companies may be the different variance in job satisfaction levels between their employees. This study is demonstrated the important of job satisfaction, employees motivation and commitment in an organizational capability and effectiveness. According to Watson (1994) business has come to realize that motivated and satisfied workforces can deliver powerful to the bottom line. There are still many employees all over the world do not enjoy the level of job satisfaction and work motivation, because of that they keep seeking alternative employment to experience a higher degree of job satisfaction. Such action will influence an organizations ability to be profitable and successful over n extended period of time. According to Finck, Timmers and Mennes(1998) employees are excited and motivated by what they do will help business be achieve. 1.3 Research objective To find out the relationship between motivation and job satisfaction To determine the impact of motivation towards the employees job satisfaction. To analyze the way to improve the job satisfaction by using work motivation. 1.4 Research question What are the relationship between motivation and job satisfaction? What determine the impact of motivation towards the employees job satisfaction? How work motivation can improve job satisfaction? 2.0 Literature review 2.1 The relationship between motivation and job satisfaction 2.1.1 Motivation According to Pinder(1998 in Ambrose Kulik, 1999) work motivation may be regarded as a set of internal and external forces that initiate work-related behavior, and determine its form, direction, intensity and duration. The concept related to the work and influence on work behavior of both environmental forces. In workplace, work motivation are invisible, it is depends on personal behavior and responsibility of the job. Snell (1999) says that motivation is everything. Without motivation people will not deliver to their potential even the talented people. People that are motivated will perform well and improve the personal ability. He further asserts that company staff are very important in a business due to they are the image of the company that customer see. They have the potential to enhance the quality of service and have the power to influence or reduce the company profits. According to a model developed by Herzberg, motivation is influenced by maintenance and motivational factors. The important motivational factors are the work itself, achievement, growth, responsibility, advancement and recognition. There are basic internal motivators rather than external. The Maslow and Herzberg models are similar due to its focus on needs, but the difference can be seen from the point of views. Nel, Gerber, Van Dyk, Haasbroek, Schultz, Sono and Werner(2001) describe motivation as intentional and directional. Intentional is mean to personal choice and committed of action, and directional indicates being of a driving force aimed at achieving a specific goal. A people who get motivated will know they must achieve the specific goal even in the face of adversity. 2.1.2 Job satisfaction The concept of job satisfaction will be very important now a day. Managers feel that if they responsible for maintaining high levels of job satisfaction among their staff will helps to increase the productivity, absenteeism and staff turnover (Arnold Feldman, 1986). According to Locke (1976), job satisfaction was already significant since the first part of 20th century, for example, there are over 3000 related studies were published between 1935 and 1976 which an average of on publication every five days. Job satisfaction is regarded a s related to important employee and organizational outcomes, ranging from job performance to health and longevity (Spector, 2003). According to Gibson et al (2000) job satisfaction may be defined as an individuals expression of personal well-being associated with doing the job assigned. Job satisfaction depends on the level of internal and external and how the employees view those outcomes. The outcomes of job satisfaction have different values for different people. For some people, responsible and challenging work is negative value and depending on the education level and prior experience with work providing the internal outcomes. For other people, such work outcomes may have high positive values. Those differences would influence the level of jab satisfaction on the same job tasks. Bateman and Snell(1999) say if people feel fairly treated from the outcomes they receive, or the processes used, they will be satisfied. These authors mention that a satisfied worker is not necessarily more productive than a dissatisfied one due to sometimes people are happy with their jobs which dont have to work hard. 2.2 The impact of motivation towards the employees job satisfaction All employers want their workers to perform well of their abilities and they try to provide all the necessary resources and a good working environment in order to keep their employees motivated. However, motivation is a difficult factor to manage due to every employees wants or target does not always match with what the employers provide. Motivation and job satisfaction reinforce each other and work together, if the employee is satisfied on job performance he tend to be motivated. So that understand the employee needs can give better insight to managing human motivation. Frankl(1984) suggested that, motivation reflects peoples search for meaning and that job satisfaction may reflect the degree to which people have found meaning in their work. According to Sylvia and Hutchinson (1985), true job satisfaction is derived from the gratification of higher order needs such as social relations, esteem, and self actualization rather than lower- order needs 2.3 The way to improve the job satisfaction by using work motivation Motivation is very important in an organization nowadays, but not everyone satisfy when the motivation in processes. May be that is because the employers make the wrong way to motivate their employees. Because of that, there are few strategies helps to improve the job satisfaction such as salary, wages and conditions of service, money, staff training, information availability and communication. 2.3.1 Salary, Wages and Conditions of Service To use salaries as a motivator effectively, managers which are motivator must consider four major components of a salary structures such as job rate, payment, personal or special allowances, associated with factors and side benefit. Job rate is relates to the importance the organization attached to each job. Payment is to encourage workers or group by rewarding them according to their performance. Personal or special allowances, associated with factors are the scarcity of particular skills or certain categories of information professionals or with long service. Last but not least, side benefit represent holiday with pay, pensions, and so on. It is also important to ensure the salary structure of the organization will retained the same level of the market salary structure. 2.3.2 Money According to Akintoye(2000), money remains the most significant motivational strategy. Money is the major factor which able to motivate employee to increase the productivity of the company (Taylor, 1911). Incentive system will be able to improve job satisfaction, high performance, commitment. Katz, in Sinclair, et al. (2005) emphasizes the motivational power of money through the process of job choice. He explains that money has a very strong power to attract or motivate individually to achieve higher performance. For example, a employee will simple shift company for the greater financial reward of the job, if the differences of the workload of the job is similar with the current job. Banjoko(1996) mentions that many managers use money to reward or punish workers. 2.3.3 Staff Training No matter how computerized an organization, high productivity depends on the level of motivation and the effectiveness of the workforce. Staff training is an essential strategy for motivating workers. An organization must have good training programme. This will give the employee opportunities for self-improvement and development to meet the challenges and requirements of new equipment and new techniques of performing a task. 2.3.4 Information Availability and Communication One way managers can stimulate motivation is to give relevant information on the consequences of their actions on others (Olajide, 2000). According the researcher, there is no known organizations in which people do not usually feel there should be improvement in the way department communicate, cooperate, and collaborate with one another. Information availability brings a powerful pressure between the employees, where two or more people running together will run faster than when running alone. By sharing information, subordinates compete with one another. 2.4 Theoretical framework Motivation n Salary, Wages and Condition of Service Job Satisfaction Money Staff Training Information Availability and Communication Dependent variable Independent variable 2.4.1 Analysis path The framework shows that the two variables in the research proposal, motivation is the independent variable. From this research I have identify that salary, wages and condition of service, money, staff training, information availability and communication are the motivational factors that affect job satisfaction level. The dependent variable in this research would be job satisfaction. From the framework, we will understand the relationship between motivation and job satisfaction. Job satisfaction will be interrupt by the motivation method or strategies. On the other hand, motivation strategy is also able to enhance the job satisfaction level. 3.0 Methodology 3.1 Introduction In this section, we slightly describe the research methodology use in the study to know how motivation affects in job satisfaction and using the data collection to analysis the data for the study. To find out the relationship between motivation and job satisfaction, impacts and the strategy to improve job satisfaction level in a organization. 3.2 Data Resources According to Bell (1995), primary data are such data that does not yet include any interpretations and analysis from other people. Secondary data on the other hand is data that is analyzed and include someones interpretation of the data (Bell, 1995). Secondary data was chosen for this research due to the cost and time saving for collect data that needed for the research (Hair, Money, Samouel, and Page, 2007), According to Saunders et al (2007), primary data is expensive which compare to secondary data. In additional, Hair et al (2007) emphasizes that most of the secondary data are free of charge or either can be purchase in a cheaper price. 3.3 Data Analysis Procedure The secondary resources needed in order to be able to fulfill the purpose of this proposal are mainly journal articles and textbook. When searching for secondary data search engine such as Google Scholar, Emerald and others. KBU International College has provided student a huge variety of reference books. Google search engine is the advancement of technology which allowed us to get information conveniently and quickly to obtain various journals from the website which allowed us to understand the research objectives. Emerald website which can access through it using Anglia Ruskin University account is easy to obtain various journals which needed for the research. Less text book are used in this research as the source from the library about our research questions. 3.4 Hypothesis Null Hypothesis H0: There is no relationship between motivation and job satisfaction Alternative Hypothesis H1: There is a relationship between motivation and job satisfaction Null Hypothesis H0: Motivation cannot affect job satisfaction level Alternative Hypothesis H2: Motivation can affect job satisfaction Null Hypothesis H0: Motivation unable to improve job satisfaction Alternative Hypothesis H3: Motivation able to improve job satisfaction 4.0 Limitation The research could have done more accurately if more resources which could be obtain to support the research. There are limited resources provided in KBU International College library. However, KBU does provide student access to Emerald Insight website which contains many research journals and the college had already paid the fee, but student are still allowed to access to the website within the college premises. In additional, this research only used secondary data collection which easy to obtain. Most of the secondary data come from other authors opinion and their personal findings. Because of that, this research may be inaccuracy due to the opinion from the author might disagree with research and opinion done by other author around the world. 5.0 Ethical consideration The information of the people who provide information to the study would not show to the others when the study done to protect the human right of privacy. There is the action that should be taken. The information provider are willing to provide the information to finish the study and not being force. During the research, the information collected would not be modify as to maintain the accuracy of the information which been collected. 6.0 Executive Summary From the study done, we know that the motivation was so important in an organization which can affect the job satisfaction level. By the way, the relationship between the employee motivation and job satisfaction using the right way to motivate the employee; thus enhancing the job satisfaction level and the organization at the same time. When motivation and job satisfaction are reinforced together as one, motivation and job satisfaction can increase the working performance of employees. Besides that, there are several strategies used to enhance the working performance. The strategies used are such as; Salary, Wages and Conditions of Service strategy, Money strategy, Staff Training strategy, and lastly the Information Availability and Communication strategy. Using all this strategy will further develop the working condition to the highest level of job satisfaction. To sum it up as a whole, motivation and job satisfaction are co-related because when the motivation to work increases, emp loyee will have a higher job satisfaction, thus creating maximum output for the organization. 7.0 Gantt Chart Activity FEBRUARY MARCH APRIL MAY Week number 1 2 3 4 1 2 3 4 1 2 3 4 1 2 Read literature Finalize objectives Draft literature review Read methodology literature Devise research approach Draft research strategy and method Enter data into computer Draft findings chapter Update literature read Complete remaining chapters Submit to tutor and await feedback Revise draft, format for submission Print, bind Submit

Analysis of the Boat Scene in Gustave Flauberts Madame Bovary Essay

An Analysis of the Boat Scene in Gustave Flaubert's Madame Bovary As Gustave Flaubert wrote the novel Madame Bovary, he took special care to examine the relationship between literature and the effect on its readers. His heroine Emma absorbs poetry and novels as though they were instructions for her emotional behavior. When her mother dies, she looks to poetry to decide what degree of mourning is adequate; when she becomes adulterous she thinks immediately how she is like the women in literature that she has read about. In one scene, Emma is with her second lover, Leon, rowing in a boat, and she begins to sing several lines from the poem "Le Lac" by the romantic poet Alphonse de Lamartine. The poem is about two lovers rowing on a lake as well, which is undoubtedly why Emma chooses this particular verse to sing. However, Lamartine's piece expresses much more than the serenity of love, a depth that Emma fails to see. By having Emma naively invoke the words of Lamartine, Flaubert brings the heaviness of the poem to a scene of otherwise lightheart ed beauty. This poetic reference not only suggests a greater depth to the scene, but also serves, through the hand of Flaubert, to allude to the death of Emma. Flaubert refers to Lamartine at the beginning of the novel when Emma's mother dies. Emma "Ãâ€"let herself meander along with Lamartine, listened to harps on lakes, to all the songs of dying swans, to the falling of leaves, the pure virgins ascending into heavenÃâ€"" (28). Emma uses this poetry as a way of inducing herself into sadness; she reads his poetry as a way of finding the right mood for her mourning. However, imitation of grief is the only thing that she achieves; her readings afford her no great insights other ... ...he irony of her words. Ultimately, the scene between Emma and Leon is just as fleeting as with Lemartine and M. Charles; their happy moments fade into something darker. Just as Emma cannot understand the importance of the words she sings, she does not understand the gravity of the moment she is in. Only the reader is aware of this depth, a depth achieved through the careful maneuvering of Flaubert. Works Cited and Consulted Berg, William J. and Laurey K. Martin. Gustave Flaubert. New York: Twayne Publishers, 1997. Flaubert, Gustave. Madame Bovary. Trans. Geoffrey Wall. London: Penguin Books 1992. Maraini, Dacia. Searching for Emma: Gustave Flaubert and Madame Bovary. Translated by Vincent J. Bertolini. Chicago: University of Chicago Press, 1998. Steegmuller, Francis. Flaubert and Madame Bovary. New York: Farrar, Straus and Giroux, 1968.

Rwanda Genocide Compared with Hotel Rwanda Essay -- African Politics

The continent of Africa has been continually engaged in civil, tribal and cross national conflicts from colonial independence up until present day. What historians regard as the most ‘efficient genocide’ in history, occurred in a mere 100 days in the small central African country of Rwanda. The Hutus and the Tutsis, two ethnic groups within Rwanda, have been at continual unrest for the past half a century. During the 100 day massacre of 1994, a murder occurred every two seconds; resulting in 18% of the Tutsi population being killed. A decade after the war, in 2004, the film Hotel Rwanda was released. The film followed the story of a Hutu man; Paul Rusesabagina as he housed over 1200 Tutsi refugees in his hotel. The Hotel De Milles Collines, a five-star resort in the capital city Kigali, was a safe haven for several hundred Tutsis during the 100 days of slaughter in Rwanda. The purpose of this paper will be to focus on the differences between the film Hotel Rwanda and the reality of the Rwandan genocide. I will seek to determine how accurately the film draws from history and how much of the film is fiction. For this essay I will first look at the history of the relations between the Hutus and the Tutsis dating back to the 1950s, so to grasp a background of the country. I will then account the events leading up to the 100 day massacre and look at how they were depicted in the film Hotel Rwanda. I will then examine how accurately Paul Rusesabagina and his efforts were displayed in the movie as well as the efforts from the U.N. This essay aims to have a comprehensive summary of the infamous tragedy as well as critically highlighting how Hollywood can alter history. Rwanda is nestled between the... ...ezproxy.library.uvic.ca/ehost/detail?vid=1&hid=11&sid=f5d57578-23a1-4dd9-bc4c-295bd3cebc3a%40sessionmgr4&bdata=JmxvZ2lucGFnZT1Mb2dpbi5hc3Amc2l0ZT1laG9zdC1saXZlJnNjb3BlPXNpdGU%3d#db=aph&AN=21301349 No Author. â€Å"The Real Hero of Rwanda.† U.S. Catholic (February 2006). 71-2. Retrieved from http://web.ebscohost.com.ezproxy.library.uvic.ca/ehost/pdf?vid=2&hid=11&sid=78e94ed4-e51d-4773-aba0-3ce0c64bad34%40sessionmgr10 Strauss, Scott. The Order of Genocide: Race, Power, and War in Rwanda. (Cornell University Press Ithaca and London). 2006. Rusesabagina, Paul. An Ordinary Man: An Autobiography. (An Address Given to the Los Angeles World Affairs Council) March 12, 2007. Retrieved from, http://www.lawac.org/speech/2006-07/RUSESABAGINA,%20Paul%202007.pdf Taylor, Christopher. Sacrifice as Terror: The Rwandan Genocide of 1994. (Oxford New York) 1999.